Ralph G.

Having been a very loyal Snapfish user, I am beyond livid at the fact that all my photos and countless albums have all been corrupted with the introduction of their new layout and upgrade. It was not long ago that I could log in and see all my photos. Now, nothing loads, everything is gone and all they can offer me is a free photo book? With what photos do you want me to make a photo book with?! I don't dare bother uploading more photos to a site that will only chew them up. I was never informed that a new upgrade was occurring nor a notification was received to inform me to download my images. Such a huge disappointment. Their copy and paste response was the same as before "However it appears that all your photos are corrupted and can no longer be retrieved. This happens from time to time with Digital media as part of the upgrade and compatibility changes, which is why we recommend storing your important memories in more than one location."
Which is total bull$#*!. I asked for someone else who can help me and I was given the run-around. I was told the out come would be the same, that my photos would still be corrupted and that I would not be helped. Such a shame. This is beyond reprehensible.