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I recommend no one to buy any dress from here, it is really a big scam going on in here, you will never get your money back. It's been more than 2 months I initiated my refund for my return and I am regularly following up for my money back, but always I get the same answer - We will mail you in 24 hours, but I never get any email back. I am really very annoyed of it. In case you don't refund the money back I am going to hire a lawyer get you guys sued.
Tip for consumers:
Never ever order anything from here
Products used:
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Don't buy clothes from here, they will never respond to you, in case you want to return the article. Their return service is horrible. I bought a wedding dress from here and it has a bad quality lace, which was coming out of the dress and was not properly attached. Also when I tried it had a sweat smell where you can guess that it was not washed and was been tried by many customers. I am trying to contact the service by writing emails, submitting the request, and trying for several hours in the live chat window but no response. I am really disappointed and annoyed. I want to return the dress and want my money back!
Dear Rakhi D,
Hope you have a nice day. We received your complaint and we are really sorry to bring you all the unhappy experience. We do apologize that you are not satisfied with the item received. Please kindly understand there is some time difference between us, so sometimes we may not reply to your email in time. Please be assured that we will reply your email in 24 hours.
Please be assured that we have sent the return form and return label to you already. Please check your email for detailed information and if you have any further question, please feel free to contact us again.
Thank you for your cooperation in advance. Hope to hear from you soon.
Rakhi D.'s review of JJ's House earned 26 Very Helpful votes
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Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.