Donna H.

I have been buying from
Them for many years and ordered one monogram bag on the 18th of July.
I received a message on 27/7 advising a tracking number would be sent in a few days and an apology as they were moving warehouse.
I was charged approx $65.00more for the bag (not happy) than was advertised
Secondly I have still not received the bag
The site doesn't exist?
All numbers are disconnected!
Looks like I have lost my $350 dollars.
I'm very disappointed and I don't recommend this seller.
Shocking as absolutely no feedback received at all. My txt messages to their support centre were undelivered.
Almost two months now.
It's a lot of money and if purse valley want to retain their customers, they better start shipping our items.
They will loose a huge amount of excellent customers that have been buying for years from their website such as myself.
Not good customer service
Very disappointed
I won't be buying off these websites full stop.
If I need an LV bag, I will buy the real deal and be treated with respect.
I've lost faith in this shopping site and most online websites due to this bad experience. Lot of money lost and I certainly work hard for my money as we all do
We should all get a free gift as compensation along with our ordered items if they want to keep customers. That's my advice for any staff reading my comments who happen to be a direct employee of Purse Valley. I'm appalled at their poor service, thiefs. They were quick to take my money off my credit card. And no bag