The worst services I've ever experienced they delayed the shipment that was to reach to my relatives for Diwali. They unnecessarily charged €100 out of no where as VAT and on the App its showing as COD where related shipments were received by their neighbors without any additional charges. My relatives have being extorted by the delivery guy saying that if you'll not pay in 2 mins I'll take back the shipment. This is unethical and unacceptable.