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After almost 25 days i received first item of 5 items i ordered, wrong color and low quality. I will try to return and cancel other items if possible
Dear Raja I.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
If the order is shipped out, the delivery time depends on the countries and the shipping methods, beginning from the shipping date. Please check here. https://www.newchic.com/shipping-methods-hc160.html (weekends are not included.)
We are sorry that you received the wrong color. In your case, as the product you have received does not meet the information on the product page, or the item has any quality problems, we suggest you contact our after-sale customer services.
Below is the link.
There we have specific technical staffs to help solve your problem.
https://www.newchic.com/Contact-Us-hc10.html
Steps：Email our Customer Service → Upload your product picture/video and describe the problem → Customer Service confirms → Choose your solution
Customer Service response time: Within 24 hours
Our customer service tries their best to offer you a reasonable solution through the return policy.
Here is the return and refund policy.
https://www.newchic.com/return-and-refund-hc162.html
You can get all the details here. Thanks.
Best Regards,
Newchic Team
Raja I.'s review of NewChic earned 8 Very Helpful votes
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Dear Raja,
Thank you for the ratings. We're glad to know that you had a good experience while booking your reservation online.
Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.
We would be looking to be of service for you again.
Regards,
Customer support
travelopick.com