Raina K.

I moved to Ohio few months ago and my husband got us Spectrum for internet and cable. He went with the 89.99 deal. They messed up the days for installation my husband came in from Florida early to be here and they didn't show. They were oh sooo sorry and waved the install fee! We get a bill for over 300.00 a week or so later. We call they knew nothing of waving fees which we paid in end! Our bill is 179.00 a month when we ask where our 89.99 deal is we get BS runaround from the beyond RUDE customer service! They are Criminals THEY LIE TO GET YOU TO USE THERE SERVICE. I DO NOT BELIEVE THEY HAVE AN 89.99 Deal they LIE and say they do then you get a 179.00 monthly bill AND HAVE NOT GOT A STRAIGHT ANSWER FROM ANYONE THE 7 or so times we've called! Whoever is responsible for the scamming and false offers to the public should be BEHIND BARS THATS WHERE CRIMANALS BELONG! They should not be allowed to get away with this. Yes I will switch companies but doesn't make what they've done right. And I will bring an attorney into it if need be if my bill isn't alll waved As to where I owe them nothing! I had my issues with Comcast in past but NOTHING like this garbage with Spectrum. I wonder if can get a class action lawsuit started against this disgusting company! I would love to see the company fold. Would be sad for any decent workers there but would love the money hungry disgusting higher up to lose everything! Would love to send this to the ceo. But I am sure he's busy spending the money he cons outta people! Karma is a $#*!!