I booked a flight on 5 Jun 2015 and on payment gateway i received an error stating transaction failed and i didn't received any email or sms for confirmation of booking.So i tried to book it again and on second it was successful.
After couple of days just confirm my flight timings and date, i check my makemytrip account and i was shocked to see two bookings for me same flight same date and same name.
I called customer support of the company but there was no help. They said an email and sms was sent to you for the first booking, 3 times they register my complaint provide my the complaint and told me get in touch with you in next 5-7 days but i didn't received any call.
Looks like i have to file a case against them in consumer court. Will try once again to sort it if no help then have to fight for my rights.