Rachelle D.

This website is horribly inconsistent and makes promises that they are unable to keep. I ordered a hoodie for my sister's Christmas gift, but they never sent me an order number or confirmation. I checked the site to see if they were still available, but they were out of stock. Thinking that they never put my order through, I ordered another sweatshirt of similar value. To my surprise, several days later, both showed up. They only have self service returns, however, I didn't have the order number to return the first sweatshirt. After emailing them, they failed to return within the 24 hour period that they guarantee and instead, got back to me TWO WEEKS LATER. Two weeks after the package arrived at the facility, I finally called them and they agreed to refund me AFTER January 6th. Needless to say, this is a waste of time and I really suggest that you order CrossFit products from other vendors.