Rachel L.

Extremely poor customer service! I purchased 4 pair of shoes, 1 came in the wrong size, I asked to return, numerous emails asking for photos of the shoes, of the label, of the delivery note. Never again will I be ordering off them.

AVOID! Flights cancelled, still waiting refund, airline has already given, can't talk to anyway, avoid

I have been waiting over 3 months for my £180 refund, package sent back with the label they issued and they can track, extremely poor customer service and communication.

Paid for next day delivery, and from previous experience and reviews boohoo rarely delivery next day, and will not refund for it either, rude customer service - 'Siobhan' - saying tuff really, extremely poor