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Terrible company. I ordered some items about two months ago and I am still waiting on them. When I emailed the company to ask them about where the order was. No one responded. Finally after three emails, someone got back to be giving me the run around about back order and that it would be sent out within 5 days and I would receive an email when it was sent out. Two weeks later still no email so I tried to cancel my order and informed my credit card company. Two days later they tell me the order was sent out and I will not be receiving a refund. It will probably be another month until I receive this order. I strongly recommend not ordering anything from this company. Very very bad service!
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I ordered from Popreal at the beginning of the summer 2020 a mommy and me set for my daughter and...
Dear Customer,
We're so sorry for the inconvenience to you.
Could you please offer us your order ID or register email address from our website, so that we can help you asap?
Thank you.
Popreal