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R A.

Contributor Level

Total Points
102

1 Review by R

  • Getaroom

2/22/17

Heres what I wrote them: NO response to phone calls or emails
I booked 3 rooms at Best Western Victorian Inn
In September 2016. Unfortunately We are not able to go on our vacation - so on February 1/17 I requested a refund by phone and the code I received was C******* and a refund would come through I DID not receive an email confirmation as I was told this code was enough. No refund as of Feb 17 in which I spoke to another service representative and they assured me the refund would go through. I don't know what your company is doing but I would like answer as to why you will not give me back my refund. Please reply as soon as possible Rita

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