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Flower Delivery

“Disappointing and Unsatisfactory Support”

9/19/20

This morning I was really looking to order something and I tried connecting via chat support! The wait time was of 15 minutes however I was assisted late. I decided to call and the representative Arti said me to give a resolution and commited a call back in one hour. Never got the call back as per commitment. Then there was Sunita who assisted me and that was too not satisfactory. I wasted a long time in short! I trust Floweraura and its delivery as per my past experiences and quality but the customer support I received was horrible. Lastly I ordered through Bakingo and not Floweraura! Me as a customer would rate a big zero to the support I received and it was highly disappointing.

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Flower Aura T. – FlowerAura Rep Over a year old

Hi Priyarti.
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your concern at wecare@floweraura.com and we will arrange a call at the earliest and try to understand better as what went wrong. Please be assured that you will be assisted on your issue.
Thanks,
Floweraura Team

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