This is what I text them
Hi jason
I want to ask you guys one thing, I purchased a professional website package which is $599. There is mentioned complete deployment but now you are charging on every single step means i paid $599 for only website design. It's surprising?
Initially you didn't explain to me about mobile responsive things, later you are trying to sell your elite package. I initially told you I don't have a budget more than this.
When Design is completed you are asking for more money to create content and again the same thing I provide you content and now for Web hosting and other hoster are not compatible because they are providing cheap options and I checked your package which is 5 times expensive from them i can't afford it.
It's totally Rip of money. In your professional package you mentioned no hidden charges but there is a lot i am 100% unsatisfied now i spent nearly 5 months with 0 result.
Plz explain to me about this, otherwise give my money back. I am not happy with your service.