For Business
Write a Review For Business Write a Review
Thumbnail of user pollym69

Polly M.

Contributor Level

Total Points
80
0
1

1 Review by Polly

American Express Travel

  • American Express Travel

“Bad service”
9/14/22

You get agents that can barely speak English; they don't call you back when a call is lost after spending 30 minutes with them, (they ask for your phone # at beginning of call). They seem to think that if they keep saying your name, they are offering good Customer Service. Very long process - bad communication skills.

Service
Value
  • Comments (0)
  • 2.9K Views
Helpful  (0)
Thank you

Polly hasn’t received any votes.

Polly hasn’t received any thanks yous.

Polly doesn’t have any fans yet.

Polly isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user candacem243
candace m. reviewed American Express Travel
3/6/24

Amex travel is more expensive than booking direct. The customer service is horrible. They will...

Thumbnail of user shivab12
Shiva B. reviewed American Express Travel
2/21/24

Been a customer for 25 years and the service is terrible. Rates went down but nothing guaranteed...