pl l.

Good selection of products. Nice freebies from Ultimate Rewards membership.
Prefer online ordering to store shopping.

Order was two weeks late. After six emails and two lengthy online chat sessions, I was told to check back in three days to see if they had actually shipped the order. If not, I was told to contact them again! The agent blamed it on the warehouse and said there was nothing they could do. No effort was made to ship it expedited even though they admitted the problem was on their end. No courtesy extended. It was an expensive order and my credit card was charged the day the order was placed. I will not order from Skinstore again.