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Bought 4 items, only received 3. Last on lost in transit. Now won't arrive until Dec 27….after the holiday. Original order placed in plenty, more than plenty, of time. Got put on hold endlessly and even disconnected. Takes help from the power above, to get to a supervisor. NEVER AGAIN. Get your customer service to be CUSTOMER service. It is all going back. Amazon will be my source for books now. So disrespectful.
Tip for consumers:
Beware of their shipping, returns and customer service people who just don’t care.
Products used:
Because of the lack of respect afforded to me….and I was NOT combative or unkind with the numerous reps I spoke to over three days…EVERYTHING WILL BE SENT BACK. Yep 3 days over something I never received. Because they decided to use a new shipping partnership between UPS and USPS, I didn’t receive my package. Too bad for me that the replacement order was being sent Standard and won’t arrive before Christmas. Oh well, our bad. Nothing we can do. How about getting off your chair and walking to the shipment department. This all transpired within 15 minutes…..come on.
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