I've tried several times to contact them through text and through the messanger they set up. I've laid and cried for hours and they never get back to me. Instead they harass me with "do you still need help". Before it was unless you were going to harm yourself you got shot to the back of the list but who is really going to be honest about that? Attention seekers maybe.
Never got any help
Never got to talk to a person.
What a joke. The #1 hotline everyone talks about don't jack.
I am in a lot of crisis's but this is like none before. I realize they may not have enough volunteers but then give and estimate of where you are in the queue or refer you to a different site.