Phyllis S.

I placed an order and payed for over night shipping, there was nothing stating the order had to be placed by a certain time to receive the order the next day and when I paid the $24.50 for over night shipping it never kicked me out because I was ordering too late, next day don't receive any shipping info, so I call and I'm told that over night to them is one day and that one day can be whenever they want, I tell the horrible customer service guy they can't do that and I need money refunded and he argues with me, after being treated like crap by the horrible customer service man, I ask for the manager, finally get told I'll get a refund and get charged for 2 day shipping, we'll see if that happens. Tommie Cooper cares NOTHING about customer satisfaction and tries to steal money!