Phil R.

I shipped 2 vehicles with this company one was a cargo van. When booking and getting a quote we confirmed that my van was not oversized I have been a carpenter for 30 years and I measured it to confirm it was not oversized. I heard other people in Kona say be careful when your car is out of your hands and your payment goes through they will charge for over sized... Sure enough that's exactly what they did! They just called me and said if I do not pay another $400 my car will be left in California and not shipped to Georgia because It is oversized. I was promised by the Salesman that I would not have this problem! So just wanted to let everybody else know that I was warned My other Hawaii transport customers and friends and I took the extra effort to confirm that this wouldn't happen to me with the salesman. The customer service agents response was oh sorry he didn't put any notes in here that said that he talk to you about this. Bottom line is I would give them a zero stars if I could. What a scam now I'm out $400