Emmie N.

I cannot express more, the absolute frustration I have had with this company.
They mislead me into believing all I need was my insurance, registration and ID to ship the car, I asked multiple times if I needed anything else with all of the booking information to ship my car. I was told just fill the departure information, name of who is shipping the car, all necessary information was taken care of the last thing they needed was my money.

Every time I called to reverify, they answered until I paid. Now I cannot get any help.
And after asking for help (yes I was frustrated on the phone, who wouldn't be) I was hung up on.

She told me there are only two shipping companies and I don't really have an option

If I leave it at the harbor it will be stolen or broken into and vandalized… if I don't figure it out, it isn't her issue

I understand it is my car and my responsibility… I understand, I just needed the proper information prior

You need a notary and forms from your bank along with your title, registration and id and insurance.
If I had known the notary and other forms, I would have been aware and ready… I would have planned accordingly.
They did not tell me anything, they continued to ask for all my payment methods and tried to sell me more insurance. As soon as I gave them this they refused to help.

And when I told them I was going to write the reviews, Michelle, Chase and Laura all said we don't care.
So if they don't care, please please do not use them.
They don't care about you or anything but your money.
He told me they would make sure this would not happen and it happened
Chase told me they would help me every step of the way.
They don't care and basically told me the car will be vandalized and or stolen.