We purchased a pair of UGG Australia Boots from Onebootstop.com. After receiving them we noticed that they were fake. After trying to contact the company with no response from them. I turned to PayPal to get my money back. PayPal said that we waited to long to file the claim and therefore we could not get a refund on a fake purchase. So much for the PayPal guarantee. Onebootstop is selling fakes merchandise DO NOT PURCHASE from them. We have gone to the Bettter Business Bureau for the area and the US BB.