Have had my pictures on shutterfly since it was Kodak gallery believe that over 30 yrs ago. Went to look for some pictures last week and all were gone. I was told they got deleted because of an email I received some time ago and didnt respond to. These are pictures that were sacred to me. Just can't believe with the technology we have today they are unable to recover them. I was told it may have went to my spam email not really sure who reads them and if so who's fault is that when they sent to to them why it went to spam I haven't any idea. I'm so frustrated over theirs not a kind word I can say after 2 hours on the phone with these people and their automated bull$#*!