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I made a purchase from their website some 25 days ago and still have NOT received my purchase or a refund (todays date 4/2/2016). I have exchanged some 28 emails and have heard every excuse why they have NOT authorised Paypal to make the refund. I paid an additional $27.10 for a DHL Courier which appears did not make a difference or expedite the Delivery to Australia. They assured me the order has been cancelled but not according to their website. I am not sure what they are doing, lucky i paid with Paypal now i can put a claim in and let Paypal get my moneyback...
NEVER deal with this mob again!
Oh now i have been informed due to Chinese New Year nothing will be done for another 7 DAYS, what a ****** joke!
Tip for consumers:
DO NOT DEAL WITH THEM, YOU CAN GET A BETTER PRICE ELSWHERE WITH LESS HASSLE!!!!!
Peter Z.'s review of TomTop earned 9 Very Helpful votes
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