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I ordered jacket and walking boots 2nd Dec. Started chasing after 8 days but customer service never returned my emails. I finally heard from them today 14 days later blaming Hermes that package was "lost"and telling me the jacket is now out of stock and I will need to request a refund. Boots haven't even been sent.
Such a waste of time and energy.
Customer number M*******
Peter S.'s review of Mountain Warehouse earned 4 Very Helpful votes
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Do not buy their cheap clothing. £200 boots Boots metal tab/hoop pulled off. BY A 13 YEAR OLD...
I purchased snow boots, there is only a thin layer at the bottom inside, my feet are on the...
