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I do not understand how the CEO of American Express stays employed with having such a terrible division. I only use it when i have to, ie. When i have a credit expiring and every time it is a terrible experience. The website freezes, their prices are significantly higher than everywhere else, you are put on hold forever if an issue. I am actually cancelling my platinum card just because i no longer want to be associated with such a terrible company.
Good luck
Peter D.'s review of American Express Travel earned 2 Very Helpful votes
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Amex travel is more expensive than booking direct. The customer service is horrible. They will...
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