The site is essence is a good idea although I suspect that agents are creating good, positive reviews for their agencies. Regardless of this, my main issue with Allagents is that you can't speak to anyone. There is a number for the advertising line but they clearly state that they won't discuss anything but advertising. There is no contact email address. You can send a contact form but no one gets back you - I've sent 3 messages thus far about removing branches of our firm that have been sold to another agency. It's infuriating.