I just don't understand how anybody can't give this company anything but five stars. I have been A customer of chewies for about three years now. Their customer service is amazing. Anytime you call they are professional and friendly and are always willing to assist you. Most companies I call their customer service reps seem to be bothered by you asking questions. I have two 80 pound dogs and I buy a lot of dog food the fact that I get a discount with their AutoShip and the food comes right to my door is a bonus. This is really one of the best companies out there today.