- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Purchased a pair of black sandals. Tried to wear the around my bedroom but the last is misshaped and the shoes cannot be worn. Now I am STUCK WITH THEM but cannot ever wear them. They REFUSE to return them. SHOP AT A REGULAR STORE where you can buy something and return it!
Tip for consumers:
Nothing was clear that this was NON REFUNDABLE
Products used:
None
I HAVE ORDERED 3 ITEMS, RETURNED TWO AND NO MATTER HOW HARD I TRY TO COMPLY WITH THEIR RETURN POLICY IT CANNOT HAPPEN! THEY WANT TO KEEP YOUR MONEY AND GIVE YOU NOTHING! HOW IS OUR COUNTRY ACCEPTING THESE TYPES OF RETAILERS RIPPING CITIZENS OFF RIGHT AND LEFT!
Tip for consumers:
These people make it impossible to comply to get a refund and interestingly have developed this very complicated scheme to steal and no one is stopping them!
Products used:
IPHONE COVERS
BOOTS
Peggie P. hasn't received any helpful votes
Peggie hasn’t received any thanks yous.
Peggie isn’t following anybody yet.
Empty.
Let buyer return item due to smoke oder claim. I don't smoke. Pretty sad a buyer can put in false...
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, in order to protect your info and solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Megha
Customer Service