Had a code for 50% off item. Didn't enter code since website confusing. Called immediately and was told they would credit my card. Received email saying it would be a store credi instead! 100% satisfaction guarantee is false advertising!
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I am so sorry to hear about your overall experience with us. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. A representative from our customer support team will be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine
P Has Earned 1 Vote
P C.'s review of Zazzle earned a Very Helpful vote
Hello P C,
I am so sorry to hear about your overall experience with us. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. A representative from our customer support team will be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine