Paul V.

This department needs a serious overhaul. Im having to take them to small claims court to pursue my money. Our seller account was closed with Seller Central claiming we've sold inauthentic product. We have sent them all of the documentation requested from the official product distributors in the UK and Europe. They have now said they will not disburse our funds. This has caused serious cash flow issues causing endless stress, sleepless nights and worry. Seller Support are a completely pointless existence and emails are responded to with the same automated reply which gives zero help or information. If you decide to sell on Amazon be exceptionally cautious as this seems to be an exceptionally regular occurrence. Its mind boggling considering their stance on customer service for their buyers, seems their sellers are treated with a complete apathy that borders on cruel.