Paul T.

We recently flew Austrian airlines to visit Vienna, Austria. We're retired and often fly internationally visiting various countries. As such we both are TSA Trusted Travelers. While the flight to Vienna was fine, coming home was not! Below is the message I sent to Austrian Airlines to complain about our treatment.

My wife and I went through passport control and security at Vienna airport to get to the boarding gate. Then later, for no reason and with no explanation, my wife was instructed to leave the boarding area. Several other people were also told to leave and follow someone from Austrian Airlines.

I started to accompany my wife and was ordered to stay behind. I refused and would have made an issue if not allowed to follow!

My wife was then subject to all but a strip and cavity search. All of her carry-on items had to be disassembled (phone and e-reader out of it's case, everything removed from carry-on bag) and were re-scanned. She was rudely told to sit.

My wife's possessions were confiscated after scanning. No explanation was provided. Everyone was playing serious security and when asked questions she was ignored or just told to sit and wait.
Wait for what? She was whipped down with strips of something, again, no explanation. By this point she was almost in tears. And, this sweet woman has never even had a speeding ticket! By this time I was ready to call the US embassy!

Eventually everything was returned to her and she was finally allowed to board the plane.

Both of us are in our 70's, retired, and enjoy traveling the world. We will never use Austrian Air again, because of the treatment received at their airport and anyone considering flying on Austrian Air should be aware of how Austrian Air treats their passengers.

After arriving home, I sent the message above to Austrian Airlines in an email and they basically blew us off.

Don't subject yourself to such disrespectful treatment, avoid using Austrian Airlines. We have many airlines to choose from, choose those that treat their customers with respect.

We had a stamped concrete patio built by The Vanic Company Inc in the spring of 2022. The patio they built is very lovely. However, in doing the construction they destroyed our property by driving all over, leaving tire ruts and tearing-up grass from all the equipment. We expected a little damage from construction vehicles in the immediate vicinity of the work which measures 2,600 square feet. The Vanic Company damaged an additional 22,000 square feet which was completely unnecessary. The total damaged area is more than ½ acre for a 20 foot x 36 foot patio. The third photo shows the edge of the patio in relation to some of the damage done.

The Vanic Company did nothing to correct the damage and ignores repeated calls to pay something towards repairing the damage. Thus far we have paid in excess of $4,000 for outside labor and supplies to repair the excessive property damage, which does NOT include the 48 hours of labor my wife and I put into the repairs.

Don't make the same mistake we did, DO NOT let The Vanic Company Inc on your property!

We contracted with Piracci's Landscaping, Inc. to build a retaining wall around our new patio. They showed up and gave us a written quotation. They met us at their supplier so we could select the block for the wall and clearly explained all our options. They set-up the delivery and put markers in our yard so the driver would know where to place the delivery. They showed-up when promised to build the retaining wall.

Piracci's Landscaping, Inc.is very professional, they do an excellent job and we highly recommend them.

I indirectly used Angi today to request a quote for a retaining wall we want installed. I entered all the information about the job when I submitted the contact page for a contractor on-line. Nothing was said about this being Angi or Home Advisor.

A while later an operator from Angi called and asked me what I needed done. I repeated everything from the original message. She said I wanted brick repair done and the quote was $795. She obviously had no idea what I wanted, so, I said to forget it.

Angi is useless!