Paul R.

BUYER BEWARE! I am so disappointed in this company. I was so excited to get my contacts. Now, I completely understand what is going on in the world right now with the pandemic but there are companies who use this as an excuse for their horrible service. I purchased my product over 2 months ago. The tracking number they gave me has not updated in the system since they placed the pick up. Now you would think that when I sent a request for information on my delivery. That might have gave them some indication that there was an issue. I have tried several times to get a refund. You get no response and nothing happens. Then they send me another email telling me my package is going to be delayed. After I had already told them twice. I want a refund. The tracking system they use is primitive. Please do not buy from this company!