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Thought we were purchasing tickets directly from Ticketmaster for the concert (site looked exactly like the actual venue site), only to find out post transaction that this was a third-party transaction (where tickets are scalped for much higher prices). No indication of such prior to purchase. Couldn't cancel the transaction and currently can't even access the third-party tickets (problem with transfer). The whole process is so misleading and borders on fraudulent practice IMO. Avoid like the plague! Would give zero stars if possible.
Tip for consumers:
Unethical business practices flourish at Ticketsales.com
Products used:
Concert Tickets
Paul P.'s review of TicketSales.com earned 3 Very Helpful votes
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This company is garbage! I purchased ticket for a the Willy Nelson concert (19 in Mes April) in...
Please be careful of this site. They appear to be the venue hosting the event when you do a...
Hi Paul,
Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to address your concerns.
We are committed to your satisfaction and would like to follow up to help resolve your issue. Please contact our customer support team at customercare@ticketsales.com with your name, order number, and contact details, and we will assist you promptly.
Regards,
Maria Garcia,
TicketSales.com Customer Care