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It's amazing how bad the customer service of this website is. Purchased an item that was deliver in the wrong size. Seller sent me a return label and I sent the package back. Item was received and they sent me an email telling me to expect a refund. Its been 2 months and dozens of contacts, but still no refund. No one can seem to figure out something so simple.
Like many many others, they showed the items I ordered would be delivered on a specific date. That date came and went and the item had not shipped. Sent them a message in chat asking what the status was and days later they have not replied.
If you read the positive reviews, it's pretty clear someone was hired to provide positive feedback. This place is a scam.
Dear customer
We are so sorry for delay.
Due to the situation with the COVID 19 and restocking process, some of the packages might arrive later than expected.
95% of items we always deliver in 1-2 days.
We have thousands of satisfied customers.
If you are not satisfied with the service, please contact us back directly and we will provide the full refund for the item with no need to return.
Your patience is highly appreciated!
Paul N.'s review of Wish earned a Very Helpful vote
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Hi Paul. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.