Paul B.

After a week still no delivery of items which should be delivered,. Ninjavan is the new delivery service of Lazada and also Zalora. Ninjavan gives you somewhere in the morning a message that they deliver TODAY and you have to be at home the whole day. That is impossible and very bad customer service. This is again like old times where you do not care about the customer. Really, this is what you are going to do every time? Than i am not home because i did not know and they tell me that they will only deliver 3 times. Second time they claim to have been here but they have NOT delivered, liars also. And even worse i made one purchase of 3 items and they are all delivered on different timing, so this delivery experience and me being at home the whole day for 3 items (a mouse, keyboard and monitor). It seems like i also go the old fashion way and buy the same articles from Challenger, that is less time and maybe even cheaper. This was indeed the last time i purchased from Lazada.
Furthermore can you now please deliver my items or maybe better, just refund me and i go shopping at challenger.
Lazada, you should be ashamed of yourselves