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Paul B.

Contributor Level

Total Points
86

1 Review by Paul

  • Getaroom

10/18/16

Inadvertently booked a hotel reservation at the Holiday Inn Fayetteville NC instead of Fayetville W V. I booked the room at 1 pm for that night stay. I called 10 minutes later to explain my mistake and was told that all bookings are final and cancellations were past the limit of 12:00 pm that same day. I called the Holiday Inn customer service and explained the situation and was advised the cancellation time according to their policy is 6:00pm that evening. I tried several calls to Get A Room with no success. Just looking for the business to do the right thing. In the event Get A Room would like to contact me the ticket no. Is ******* and reservation no. Is R*******. I plan to file a complaint with the Better Business Bureau and contact AHLA along with other governing agencies and look into the legal aspect of their business practices. WHAT A SCAM

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