Paula R.

I realized I got two defective items of clothing, and the salesperson smelled the clothing and deemed them washed and also checked the seams for bugs. She refused to give me money back for one even though within the 30 days. The other she put on a gift card and she said she did this to force me to spend more money in the store. I threw out the receipt and just was disgusted. I work in customer service, she doesn't own the store, and she was a total jerk about it. This was in Burlington Mass. I tried to tell Customer service but they kept conveniently disconnecting. Overall I never got a resolution because I threw out the receipt. They should really believe my word about this because I am sure I am not the only customer that experienced such disgusting and demeaning customer service.