Paula L.

I have been using several products from Kiels. At times l order from the Kiels site, which offers a choice of samples depending on the order you place. I NEVER received the samples! Sure, my product arrives and NO samples AGAIN! This time l called customer service and complained. She offered me a LOUSY 15 percent off my next purchase- THEY always offer that to everyone purchasing through their site. First time no big deal, second and third time Screw you Kiels. I'll purchase from Ulta where they include deluxe size samples! Purchase through ULTA cause they'll honor the samples! I will not be ordering from the Kiels site again. Your loss Kiels