Patty a.

Stockton, United States

Patty's Profile

Review 1
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0
Votes 6
Thank You 1
Fans 0
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11

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Total Points

ID.me

Software Other

“Can't get any help with creating an account”

1/19/21

I'm trying to set up an account so I can verify my ID with the unemployment department when I went in to use my email address it said that that email address was already associated with an account I need help and I can't find it anywhere every number I call they don't answer this is holding up my unemployment benefits I haven't received a payment since December and I thought I had already sent in my ID verification but evidently not

* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Helpful (6)

Thank you

Jessica D. – ID.me Rep Over a year old

Hello,

We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!

-IDme Social Response Team

Patty Has Earned 6 Votes

Patty A.'s review of ID.me earned 6 Very Helpful votes

Patty Has Received 1 Thank You

Mary L. thanked you for your review of ID.me

“Dear Patty, You are not alone. Contact your state representative and complain. Let him or her know what this means to you and your family. Heads should roll at EDD.”

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