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Mary L.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Business

Member since January 2021

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1 Review by Mary

1/19/21

ID me claims to be available 24/7 for verification but every time I have tried them the wait is over five hours. I waited three hours and then the message repopulated saying the wait was again over five hours (!). If I cannot verify my identity, I (along with 1.4 million other people in California) will lose my unemployment benefits. Heads should roll in Sacramento. Because EDD left the system wide open for fraud from organized crime and Nigerian and Russian scammers, legitimate CA residents who are unemployed because of COVID are losing their homes (and their minds). All EDD had to do was eliminate the easy to defraud Bank of America EDD card and deposit unemployment checks directly into recipients' bank accounts. You have to go in person and show ID to open a bank account. This simple act would have eliminated 80 percent of the fraud or more. Because of their own mistakes, we CA taxpayers will be footing the bill for between 5 and 8 billion dollars, and those of us who are unemployed can't pay our rent or mortgage. With their customary incompetance, they froze virtually everyone's unemployment and force us to verify our identities through a private ID system that is unavailable.

Tip for consumers:
Contact your state representative and complain until this situation is fixed.

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Mary Has Earned 3 Votes

Mary L.'s review of ID.me earned 3 Very Helpful votes

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