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First time to ever leave a review
I'm 57 years old but yesterday was the worst
My husband and I stared calling for a hotel traveling last night
Found a four star hotel and we
Called 800 number straight from 4 points by sharaton
Already Had Checked price Later realizing it was Get a room instead
The operator said hotel reservations but said Wharton was booked but there is a Marriott courtyard for $75 dollars
We paid for it in full price over $100 and drive
Straight to hotel
It was a very unsafe run down dump
That we
Could never have sort the night
Call right away and explained it was NOT a marriott courtyard and they said
Sorry for
Your luck you cannot get
Your money back
* Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Patti K.'s review of Getaroom earned 2 Very Helpful votes
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It was a terrible experience no indication about a deposit and I still have not received my...
Patti,
Great news-Your refund has been set up! On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you in advance for re-rating your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution.
Sincerely,
Getaroom
Patti, On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We see that your refund has been processed and sent to your financial institution. We do take our customers' reviews very seriously and we thank you in advance for re-rating your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution.
Sincerely,
Getaroom