Patti H.

I've been trying to get advisement on an issue that I reported a week ago that regards the comment section on my Pinterest quote board being cut off/truncated:
A Pinterest help desk staff member answered my initial inquiry, a week ago, explaining that there had been changes made to the lay out. She also acknowledged that she was aware that the comments section on the pins were being cut off/truncated. She said that they were working to resolve the problem with the truncated comments. I then received an email that said the issue had been "closed". Here's the thing: I didn't "close" the issue. And, more critically, the problem has not been resolved. I still have not been contacted as to how the issue with restoring my comments section on my board is being handled.
So, I attempted to contact, again, today using the same correspondence thread, but I got an error message saying that my email is "undeliverable". I, then, opened up a new ticket which re-explains the problem I reported a week ago, only to receive what I believe is a formulized response from the Pinterest technical staff. This form response does not address anything to do with the specific problem I reported very clearly -multiple times, now. I'm getting VERY frustrated.
For over two years, I have put a great deal of energy, time, and heart into my Pinterest quotes board. It's been a very meaningful activity for me, personally. However, I have no use for the Pinterest board if my personalized comments will not appear in full - which, until very recently have always appeared complete and visible at the bottom of the quote.
I am very disappointed in Pinterest due to the lack of consideration in not notifying users of the pending layout changes and, most of all, for making it difficult to get direct answers about the status of the problem-solving regarding restoring the comments section, initially acknowledged to me by the help desk.

Recently, I read a blog post by a PhD credentialed mental health clinician on Psych Central that contained clinically unsubstantiated content delivered in a very negative, sarcastic, unprofessional spirit of communication to the public. There were several emotionally-charged comments from readers who were disturbed and offended by the piece -and rightly so. I attempted, repeatedly, to submit a comment that was aimed at providing accurate information about the subject matter contained in the blog, but found that every time I attempted to submit it, it would not post to the site in the comment section. At first, I considered my comment not being added as a technical glitch of some kind. But, after multiple attempts, and attempts to submit from other email addresses as well, my good discernment led me to confirm that my comment is being blocked/disallowed by the author of the blog or Psych Central moderators.
I'm a published writer on the subject of stigma and mental illness, an experienced mental health advocate, as well as a counseling student trained in Motivational Interviewing. I find the jagged, bullying tone of the blog irresponsible and potentially harm-inducing for readers who are family members of those with diagnosed and undiagnosed mood or personality disorders.
Its indefensible that the judging, hyper-critical, sarcastic, empathy-less, clinically unsupported 'opinion' communicated in this contributors' blog post, under the guise of 'expert' advisement- is reflective of the mission statement so articulately communicated on the Psych Central home page. PsychCentral and, in particular, the blog posts author needs to put them selves in check. I will no longer refer my readers or colleagues to Psych Central. Very disappointed in Psych Central. And, just more confirmation that just because someone has a PhD, they can also remain exceedingly immature in their field of study with a perspective that is, "shut tighter than two coats of old paint":-)