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I purchased a surface cleaner and the insurance just to find out that they wouldn't repair or replace my equipment. This is a scam of a company. Be very careful of purchasing any insurance from these guy. They find any way to not hold up there end of the bargin, use extreme cation when dealing with these people.
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Hello, Otis. We are sincerely sorry to hear about this. We are here to help you. Please contact us directly to assist you. -Rue