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Terrible experience
The website has unclear information that led to a mistake which made me lose a considerable amount of money. When I contacted trip.com customer service they were so careless and didn't help me at all
It was truly terrible experience and I don't recommend it at all. Please stay away of this website and use a trusted one instead.
Osama I.'s review of Trip.com earned a Very Helpful vote
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Dear osama i.
Thank you for taking the time to leave us this review. We are sincerely sorry for this unpleasant experience that occurred. We'd love to investigate your concern. Please follow the below steps for further assistance.
1. Provide us with your detailed concern, booking number, passenger/guest name, and reserved email during the booking at en_servicemanager@trip.com so that we can look into it further. Thank you.
2. Please include a specific indicator on your email subject line: {Sitejabber}
Thank you for your cooperation and understanding. We look forward to your information.
Promino
Trip.com