Olivia H.

When I order an item from the magazine or online, the quality looks great. But when it arrives after I have ordered it, the material looks nothing like in the photos. I honestly think that they make high-quality stuff for the models to wear, and make cheaper versions to ship out. Also, the restocking fees and shipping label fees when you're doing a return ( because everything I've ordered from there has been made out of low grade material, nothing like what you see in the pictures) are outrageous, makes it to where you hardly get your money back.

I ordered a bathing suit from Wanelo and it said it would be here in 2 to 15 days. It ended up getting here in three weeks. On top of that, I was sent the wrong size that I ordered! It was a size small and I ordered a medium. Their refund policy is that you have to pay for return shipping, I have contacted Wanelo about the issue and still have not had my money refunded to me. The other thing is that when they do give me a refund it will probably be in the form of Wanelo credit. If you feel like getting ripped off order from Wanelo.