Olivia D.

Artfire double bills for initial selling accounts & bills for a $5 misc fee -
They offer a Free trial period & then immediately say there isn't one & charges your credit card for the selling fees.
I Literally NO traffic in an entire 2 week period! So decided that its not the selling platform for me... so I wanted to cancel - Thats a JOKE!
TRY to cancel your selling account & you get NO money refunded on what is suppose to be a free trial period.
So they double bill & get an extra $5 from me for NOTHING!

I had a shop since 2012. I was paying them over $350 in selling/listing fees & an additional $350+ in payment processing fees PER MONTH...
They closed my shop - REFUSE to listen or help in any way. VERY generic email replies when i do get one.
They WILL NOT even reply to my emails & they STILL have $$ in my payment account that they refuse to release to me. However, they still want me to fulfill my orders & ship them out at my own expense & i have to hope that they release the funds to me.
Not sure what to do... because etsy HAS the money & not me. At this point I don't care about the reviews... I want the $$ for the sales so I can complete & ship the items or the buyers will be assed out till etsy decides what they're going to do. Its not fair to ME or the BUYER, but I don't have the $$$$- Esty does.