NORHAYATI ABD JALI H.

I had informed Lazada regarding a number of billings on my credit card which were not reflected in "My Last Order" account history. Lazada's account history is a worst e-commerce nightmare. Their out sourced customer service were a frustrating lot, cant be bothered to understand issue and kept sending generic replies. Going down to their empty office is equally hopeless, lone receptionist said everyone is WFH and will call back. They are not proactive in assisting non complex enquiry for billing details, as such I let the police handle them.