This is my first experience using this company to ship some gifts from amazon to Asia.
However, they just refuse my credit card for stupid reason (that they require my passport copy to proceed, which i found unreasonable); then since amazon closed the order already and i could not return to amazon, i fully paid another shipping company to ship to a local address and reship refuse to do so!
Now my gifts are locked with them and i do not even know how to get them back without needing to provide sensitive personal info.
Totally helpless here.
Their emails are hopeless too, not trying to solve the problems
And i asked for over 3 times for their formal complain email with no response.
VERY ANGRY