Nina H.

I like not having to pull out my credit card, but their customer protection services are terrible. And they bury some pages so deep that I wonder if they want you not to use them. That said, I use them a decent amount and do appreciate it's existence. But it's not a great faith builder in Ebay purchases.

I worry about the impact of the cardboard boxes from Amazon, but that's almost ALL I worry about. The customer service is great - it's hard to argue with. I'd prefer to support brick and mortar but sometimes Amazon is just so much better in terms of support.