I ordered 3 allergy tests and paid for them. I sent in 3 separate samples, and waited more than 30 days... then once I started emailing them, they would respond with 1 sentence, in a general response fashion. They completely lost 1 of our family's 3 tests, and refused to refund my money. And another one of the 3 tests was missing 3 categories of the GOLD package results. Not worth a single penny. Horrible experience.